Biren announces to have Citizen Facilitation Centre

Pothashang News Service: Imphal, September 8, 2018:  Manipur chief minister Nongthombam Biren Singh today announced to introduce Citizen Centric Service Delivery System by establishing Citizen Facilitation Centre under MAHUD Department in the State.

For this the state government signed a memorandum with VFS Global. Chief secretary Dr. J. Suresh Babu and Debkumar Bandyopadhyay, head of business, South Asia Region, VFS Global exchanged the memorandum in the presence of chief minister at a press conference held at the Cabinet hall of chief minister’s secretariat.

Biren said more than 50 services would be made accessible to the public under Single Window System with the commencement of services of the centre to be implemented under PPP model.

He said people need not go to different offices for getting documents or delivery services like birth certificate, income certificate, caste certificate, ration card, Aadhar card, marriage certificate, driving license and education enrolment etc as all these services would be made available at the Facilitation Centre to be opened at ISBT, Khuman Lampak in Imphal East.

In addition, Visa facility for many predetermined countries like France, Italy, Germany, Singapore, Switzerland, UK, Thailand and Schengen countries etc. will also be made available to the public, he added.

Stating that the centre would be functional by the first week of November this year, Biren conveyed that the centre would also provide door to door delivery for selected services to start with, which would be extended in future.

The chief minister said VFS Global was selected through open tender in a transparent manner. He added that the VFS Global is the world largest technology services specialist company with 2709 centres operating in 139 countries.

The chief minister informed that the Manipur had been awarded with three different awards on a single day on Friday by the government of India for its excellent performance in various fields. The awards were Award for Manipur for Implementation of 100 per cent DBT through PFMS for Old Age Pension (Social Welfare Department), National Award for Implementation of Extended Gram Swaraj Abhiyaan (Chandel District) and Award for Best Performing SIRD (RD and PR Department) and Award for Best Performing SIRD (RD and PR Department).



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