Imphal: Manipur chief minister N. Biren Singh on Monday launched ‘CM Da Haisi’ web portal at the chief minister’s secretariat to receive complaints and grievances from the general public.
Public can raise their grievances in the web portal by logging on to www.cmdahaisi.mn.gov.in and the complainants can also check the status of their complaints. The Public Grievances Redressal and Anti-Corruption Cell will use the portal to liaison with the concerned department to redress the grievances of the public within a stipulated time and also to provide the actionable complaints to the state Vigilance and Anti-Corruption department for further enquiry and investigation.
Biren said gaining public trust and confidence is very important to run a government and to take up various development works. As such, all the government officials should perform their duties dedicatedly and with transparency, as transparency follows development, he added.
Mentioning that corruption is the main concern which hinders the development of the state, he continued that the web portal had been launched with the objective to totally root out corruption from public offices and enhance public service delivery in the state.
Expressing satisfaction on certain feedback given by the public regarding effective redressal of their grievances through CM Da Haisi platform, Biren said CM Da Haisi had become an effective platform for rooting out corruption from the state.
Giving credit to all bureaucrats of the state for the development achieved and bringing a good image of the state, Biren expressed words of motivation to take up joint efforts for ending corruption totally from the State.
The Anti-Corruption Cell in the office of the chief minister was re-constituted as Public Grievance Redressal and Anti-Corruption Cell on March 23 and a secretary rank officer was appointed as in-charge of the cell. So far, a total of 134 complaints have been received by the Public Grievance Redressal and Anti-Corruption Cell. Out of which 85 percent of the complaints have been resolved and communicated to the complainants.
Earlier, complaints related to public grievance and corruption cases were received through letters, email (email@example.com), toll free number (Anti-corruption)-18003453877, 9534795347, WhatsApp No. (9402150000 for Anti-Corruption & 9534795347 for Public Grievances).